Job Type: Full-time

Night Time Control Room Co-Ordinator

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Night Time Control Room Co-Ordinator

About the role

About the Role

We are seeking a proactive, highly organised, and confident Control Room Operations Coordinator to oversee and support security operations across multiple sites. Based within a fast-paced control room environment, you will play a key role in ensuring full operational coverage, coordinating staff deployment, responding to incidents, and maintaining high service standards at all times.

This is a critical operational role suited to someone who thrives under pressure, can make sound decisions quickly, and has strong logistical and communication skills.

Hours of Work: Night Shift- 12 hour shifts
Salary: £13.00-£13.50



Candidate must have

Key Responsibilities

  • Coordinate and oversee daily control room operations across multiple sites
  • Manage and plan staffing levels, ensuring full shift coverage at all times
  • Cover unfilled shifts, absences, and urgent operational requirements
  • Respond effectively to unplanned staffing or operational issues
  • Monitor booking on/off procedures, check calls, CCTV, mobile patrols, and alarm activations
  • Log, manage, and escalate incidents in line with company procedures
  • Produce accurate operational reports and maintain detailed records
  • Liaise professionally with on-site teams, senior management, and external partners
  • Conduct structured shift handovers to maintain operational continuity
  • Support vehicle coordination, key holding, and equipment management

Skills & Experience Required

  • Previous experience in a control room, operations, or security coordination role
  • Strong organisational and workforce planning skills
  • Proven ability to multi-task and prioritise in a high-pressure environment
  • Calm, decisive, and solution-focused approach
  • Excellent communication skills and strong attention to detail
  • Confident using IT systems, monitoring platforms, and scheduling tools
  • Valid SIA licence (mandatory)
  • Valid CCTV licence (desirable)
  • Full UK Driving Licence (desirable)

What We Offer

  • A varied and challenging operational leadership role
  • Supportive management team and professional working environment
  • Opportunities for career development within a growing security business

Benefits:

  • Company pension

Pay: £13.00-£13.50 per hour

Benefits:

  • Company pension

Experience:

  • Security : 1 year (preferred)
  • Control Room: 1 year (required)

Licence/Certification:

  • SIA Licence (required)
  • CCTV Licence (preferred)
  • Driving Licence (preferred)

Work Location: In person



 

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