Our services

Providing SIA approved Door Supervisors for your premises or event

Ensuring the maximum protection and security when you need it through expert door supervision
Providing SIA approved Door Supervisors for your premises or event

Our Door Supervisors have unique skills that are applicable to a range of different environments

We provide smart and professional door supervisors for a range of events, on a short or long-term basis. We are an ISO 9001 registered company, which includes the quality Certification for Door Supervisors, a certification that we must achieve each year to retain this industry–recognised illustrious certification.

What are Door Supervisors?

Door supervisors are essential to the security industry and are typically the first people guests meet at an event or establishment. Their role is to ensure the security of the premises, be friendly and approachable to welcome guests and maintain a level of respect for those they need to turn away. They are able to handle physical altercations and keep guests safe. You may find door supervisors at a range of events or establishments, including bars and clubs, offices and conferences or even at more personal occasions, such as weddings and birthday parties.

Door supervisors may be required to check guests for weapons or other prohibited items. If the venue requires it, they check employees, customers and guests.

What are the duties of a Door Supervisor?

Whilst ensuring the safety of everyone at an event is the top priority of people’s security, there are other duties a door supervisor can perform:

  • Handling emergencies – door supervisors are the first point of contact for both guests and the emergency services. They must be able to cooperate with emergency staff or contact them during an incident.
  • Ticket and dress code checking – this is a vital step to ensure that everyone in the venue has been invited. This ensures that if there is an emergency, the organisers know who is at the event and can plan accordingly. They also need to ensure the dress code is adhered to and turn those away who don’t dress appropriately.
  • Crowd control – if there are large crowds and queues, it is up to the door supervisor to ensure there isn’t a sudden rush that could cause injury or fatality or conflict and disruption.
  • Patrol – the door supervisors may be required to patrol the area to ensure there isn’t anything or anyone that would likely cause harm.  
  • Conflict – a door supervisor needs to be able to intervene if a conflict arises as well as possess the ability to effectively de-escalate the situation if need be. In some cases, they may need to use physical restraint and escort guests out.

Interested in our Door Supervisor Services?

All our door supervisors are vetted in accordance with the BS 7858 Certification. They are SIA registered, helping us to ensure that we will only supply reliable, trustworthy, and presentable people. All of our Door Supervisors are trained in conflict resolution and physical intervention but are courteous and friendly whilst maintaining a professional distance. Our Door Supervisors will strictly adhere to any uniform and dress code requirements you may have. Contact us today to make an enquiry or to find out more about this service.

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For complete peace of mind

What our clients think
From the outset I have been impressed by the professional approach that has been taken in order to meet my needs. At the first meeting I set out my operating policy and how important it was to have door supervisors with the right attitude for the success of this business. This briefing was immediately taken on board, and at the second meeting I was presented with a detailed portfolio of how my policies would be met. The customer care package provided has dealt with my main priority, to “meet and greet” the customer, the life-blood of any business, to ensure that all-important first impression at the front line of the business. The employees provided have also been able to deal with any problems that have arisen in the same professional manner.
J.A. Wooddisse - Managing Director, Harrisons Café-Bar
What our clients think
We at Cooper Buckley Ltd have had a close working relationship with Alpha Omega Securities since 2001. They have always proved to be a highly competent security company who take great pride in their work. The Alpha Omega Securities guards always display a professional attitude with due diligence to the job in hand, are polite and courteous, smartly turned out, and have a good awareness of health and safety issues, including fire precautions. Total peace of mind has been achieved in our working relationship due to Alpha Omega Securities being able to produce results, even when under extreme pressure. It is without hesitation that I recommend Ken Lawton and his team to any prospective clients who require a first class service.
Caroline Cooper - Manager, Cooper Buckley
What our clients think
We’ve had dealings with Alpha Omega Securities for the last few years. During this time, we have found them to be extremely professional, and we have a good relationship with them. On the rare occasions when security issues have arisen, they have always been prompt and reliable at solving the issue. They always take health and safety extremely seriously and I would have no issues with recommending Alpha Omega Securities.
Toby Chrystal - Operations Director, AO.com
What our clients think
We have employed Alpha Omega Securities for over 8 years. During this time they have proved to be a conscientious, diligent, and responsive contractor. They are proactive in managing their on-site teams, to ensure that our service standards are maintained. Their management and supervisory performance have ensured that compliance with our business and health and safety requirements has always been in keeping with our expectations. I have no concerns in recommending Alpha Omega Securities as a security services provider.
Darren Woodward - Site and Security Manager, Smart Fleet Solutions
What our clients think
We have employed Alpha Omega Securities for a number of years now, and find them completely professional, reliable, and flexible in their approach to our contract. I would be very unwilling to place my business elsewhere, due to the high standard of customer service they offer. The Royal Cheshire County Show had suffered a high volume of theft and unpaid entries in years gone by. ‘The Cheshire’, had in fact, gained the unenviable reputation of being seen as a soft target. However, since the employment of Alpha Omega Securities, this reputation disappeared literally overnight, as their bespoke service and procedures quickly dealt with many of the show’s long-standing issues. We work closely with Alpha Omega Securities to continually improve and develop their services at the show, ensuring that visitors and exhibitors experience an efficient, friendly but firm security stance. Alpha Omega Securities has quickly become a great asset to our show and again, I am happy to recommend their services to you.
Nigel Evans - Executive Director, Royal Cheshire County Show
What our clients think
I am happy to provide a reference for Alpha Omega Securities. This company has provided security to Nantwich Agricultural Show and The International Cheese Awards for several years. Our show attracts many thousands of people from far and wide, while the International Cheese Awards is the biggest cheese show from every continent, there were over 5,000 entries this year. The Agricultural Show is the largest one day show in the country, showing and exhibiting everything that the countryside and farming has to offer in Cheshire. The event is spread over our large showground, and our security needs are provided by Alpha Omega Securities, their advice and experience is invaluable, and they work towards ensuring the event runs smoothly. Their staff perform their duties in an appropriate, efficient, well mannered manner. They are well managed, and supervised throughout the event. They are always uniformed and of a smart appearance. Alpha Omega Securities have contributed toward the continual success of our show, they can be relied on, are highly credible and I would have no hesitation in recommending them.
R. Johnson - Vice Chairman, Nantwich Agricultural Society
What our clients think
Alpha Omega Securities offered a professional event stewarding service to my fundraising event, and provided well-trained polite members of staff. They were able to offer their support whilst working around busy time periods, and were always happy to deal with queries when they arose. All employees worked well as a team, and were happy to coordinate their tasks between one another. I would highly recommend the Alpha Omega Securities team, to provide you with good service and exceptional quality.
Graham Witter - Event Organiser, Weston Lights
What our clients think
BID has worked with Alpha Omega Securities for over 10 years. We chose Alpha Omega Securities because they had an excellent reputation in providing a quality security service at a very competitive rate. The staff and security officers are extremely professional, always willing to go the extra mile, and their response time is second to none. I would recommend Alpha Omega Securities to people who need a professional, personal security service.
Louise Ashley - Business Park Manager, BID and Gadbrook Park
What our clients think
Since day one of Alpha Omega Securities taking on our key holding and alarm response services, I have always found the service to be 1st class. They always respond to any out of hours alarms promptly, and contact us if we need to attend to any issues. On the odd occasion when we have been called in by security, their staff will always stay with us until we are done, this means that our staff aren’t alone, which is useful. When we have had any other security requirements their expertise in this area has been invaluable in helping us come up with a solution.
Paul Docksey - Facilities Manager, Sir William Stanier
What our clients think
We have been using Alpha Omega Securities for the past two years, to fulfil all of our business security needs. We use a variety of services including on-site 24 hour guards, nightly security guard patrols, and remote CCTV monitoring. Alpha Omega Securities, as well as the Police, are the first point of contact with our alarm provider, meaning we can rest assured that in the event of an alarm trigger, we are in very capable hands. Through their extremely diligent and professional staff, they provide an excellent level of care as well as exceptional service. We are provided with a comprehensive security package which gives us complete peace of mind. We will continue to use their services, and would recommend them to any business or individual with security needs.
Sam Britton - Managing Director, Olympus International Ltd
What our clients think
Alpha Omega Securities have been providing a key holding service for Lyon Griffiths Ltd since 2009. During this time they have always provided peace of mind, and I would have no hesitation in recommending this company.
Bob Morris - Director, Lyon Griffiths Ltd
What our clients think
We were very pleased with the service we received from Alpha Omega. Dave and his team were very pleasant and helpful, and acted in a very professional manner throughout the day. They were very comfortable dealing with the public, exhibitors, trade stands, and our committee team members, and I have received good feedback from all regarding their presence at our event.
- The Hodder Valley Show
What our clients think
In 2018, Newport Show decided to appoint a new security company. I can confirm that right from the onset Alpha Omega Securities were very professional and supportive throughout the transition. During the tendering process they gave a clear presentation, and were also open to discuss ideas to improve the overall service on show day. Preparation for show day went smoothly and the staff soon settled into the location. During show day they were prompt on arrival and their staff were fully briefed. John Wilkinson coordinated his team, and responded to queries and requests in a timely manner. Overall I would highly recommend Alpha Omega Securities, and I look forward to continuing to work with them in the future.
- The Newport Show