Key Responsibilities
Campus Presence & Engagement
- Deliver high-visibility but approachable patrols around key areas of the campus, including entrances, social spaces, car parks, and perimeters.
- Build positive relationships with students, staff, and visitors by being approachable, polite, and supportive.
- Balance deterrence and engagement — maintaining vigilance while ensuring the environment feels open, safe, and welcoming.
- Provide information, directions, and general assistance to anyone on site, promoting a culture of support and inclusion.
- Be observant and proactive in identifying potential issues before they escalate.
Incident Response & Reporting
- Respond promptly and appropriately to incidents, ensuring the safety and wellbeing of all involved.
- Record all incidents accurately using company systems
- Communicate effectively with the control room, college personnel staff, and emergency services where necessary.
- Manage and de-escalate challenging behaviour calmly and professionally.
- Support safeguarding and welfare processes by reporting concerns in line with college and company procedures.
Safety, Security & Compliance
- Monitor access control points and ensure only authorised individuals enter restricted areas.
- Conduct routine checks of doors, gates, and alarm systems.
- Observe and report hazards, maintenance issues, or environmental concerns (e.g. lighting, fire exits, damage).
- Maintain awareness of college policies on behaviour, health & safety, and safeguarding.
- Assist with evacuation procedures, drills, and emergency responses.
Community & Partnership Working
- Work collaboratively with college security teams, facilities management, and local police or partner agencies where appropriate.
- Share intelligence and support initiatives that enhance safety and student wellbeing.
- Help promote a culture of respect, responsibility, and mutual care within the college community.
- Contribute positively to college events, open days, and community engagement activities.
Requirements
- Valid SIA Door Supervisor Licence (required)
- Enhanced DBS check (required) – candidates must either hold a current Enhanced DBS certificate or be willing to undergo one prior to commencing employment.
- Excellent communication and interpersonal skills, with the ability to build rapport across diverse groups.
- Calm and professional under pressure, with sound judgment and integrity.
- Confident in using technology such as bodycams, radios, and digital reporting systems.
- Must be able to commute to Ellesmere Port College
- Smart and professional appearance; commitment to wearing uniform at all times.
- Willingness to work flexibly, including occasional evenings or weekends to support college events.
- Physical Intervention Experience
Desirable
- First Aid qualification.
- Experience in education, campus, or community-based security roles.
- Understanding of safeguarding principles and the Prevent Duty.
- Awareness of issues affecting young adults and college environments.
Hours of Work
Core hours: 8:00am – 4:00pm, Monday to Friday.
Some flexibility required to support events, open evenings, or altered college hours.
Values & Behaviours
- Acts as a role model for professionalism, integrity, and respect.
- Demonstrates empathy, patience, and fairness when dealing with students and the public.
- Takes pride in maintaining a safe and supportive campus culture.
Balances vigilance and friendliness to help everyone feel both safe and welcome.
Our Commitment to Inclusion and Flexibility
- We strive to create a diverse and inclusive work environment where all employees feel comfortable and are able to reach their full potential.
- We are a Disability Confident Committed Employer and encourage applications from candidates of all backgrounds and abilities.
- We are open and as flexible as possible to discuss the flexible working options available in this role during the application and interview process.
Pay: £12.75 per hour
Benefits:
Experience:
- Security : 1 year (required)
Licence/Certification:
- SIA Licence (required)
- Enhanced DBS Certificate (required)
Work Location: In person